Privacy Policy

This is the Privacy Policy I use in relation to activity on my website and data collection. 

​It explains what data is collected by this website, how your personal information is used and your legal rights relating to your personal information.

Who am I?

​My name is Christine Meldrum, and I provide counselling, coaching, mindfulness and training, operating from Edinburgh. I am committed to protecting and respecting your privacy.

​This notice applies to your use of my website and the services I offer.

​Please note that any reference to Data Protection Law made in this document includes the Data Protection Act 1998 and all associated legislation. For the avoidance of doubt this also includes the General Data Protection Regulation (“Data Protection Law”).

I am required by law to treat your personal information legally and fairly. I must also give you the means to correct it if it is wrong, allow you to object to the processing of it and, in some instances, delete it from the systems connected to my website if you ask me to do so.

​I AM YOUR DATA CONTROLLER

​For the purposes of Data Protection Law, I am the Data Controller in relation to the processing of your personal data.

I am a member of the Information Commissioners Office (ICO).

What information does this site collect about you?

​This website collects and processes data about you in different ways, depending on the service you are using. It collects data through the following services:​

  • Contacting me via the website Contact Form
  • Contacting me via my dedicated email address
  • Booking a counselling / therapy session
  • Booking a training session

Please refer to the relevant section below.

Contacting Me

Personal data you give us when you contact me:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Emergency contact name and phone number

You can also contact me directly by email at info@christinemeldrum.com

​I will store your personal information securely on the servers used by my email provider, and on my personal computer to use it to follow up on any requests or to contact you for more information.

​My legal basis for processing your information is that I have a legitimate interest to communicate effectively with clients to ensure that I meet my business objectives and project commitments.

​Bookings – Counselling, Coaching, Mindfulness and Training

​Personal data I collect about you when you register to attend a Counselling, Coaching, Mindfulness or Training session with me.​

  • Name
  • Email address
  • Phone number
  • Emergency contact name and phone number

My legal basis for processing your personal data is that you consent to provide me with the information so that I can process your registration for attendance at a session.

How do I use the data collected?

​I use personal data held about you in the following ways:​

To help you with any queries you may have in relation to the services that I provide.

To register your attendance at Counselling sessions where you have requested that you do so.

To register your attendance at Training sessions where you have requested that you do so.

To fulfil my legal obligations.

Disclosure of your personal data​​

Name, email address, address, phone number – WordPress – To register you for one of my events.

I will not sell your information or disclose it for direct marketing purposes.

Where I store your personal data

​Personal data you provide to me is stored on computer equipment in the UK with the following exceptions:

Personal data you provide to me through this website is stored on secure servers used to operate my website.

My website is built and hosted on WordPress.com (operated by Automattic Inc.). Information submitted through the website, such as contact form enquiries or comments, may be stored on WordPress.com servers and related infrastructure. These servers are located in the United States, Ireland, United Kingdom, and other jurisdictions where Automattic or its infrastructure providers operate data centres.

​If you are located in Europe, when WordPress transfers your personal information to the United States or anywhere outside Europe, they will make sure that (i) there is a level of protection deemed adequate by the European Commission or (ii) that the relevant Standard Contractual Clauses are in place.​​

I may also use selected third-party services to support website functionality (such as email delivery, security, backups, or spam protection). These providers process personal data only as necessary and are required to protect it.

How long I will keep your data for

​The following information shows what personal information I hold and how long it is held for.​​

  • Event registrations – Held for six months

Unfortunately, the transmission of information via the internet is not completely secure. Although I will do my best to protect your personal data, I cannot guarantee the security of your personal data in transit; any transmission is at your own risk. Once I have received your personal data, I will use strict procedures and security features as outlined above to try to prevent unauthorised access to your personal data.

Your rights

​You have the following rights:​

You can seek to restrict our processing of your personal data or object to me processing your personal data at any time by contacting me at info@christinemeldrum.com 

You have the right to lodge a complaint with the Information Commissioners Office (ICO) if you think that I have infringed your rights. You can find more information about reporting a matter to the ICO at the following link: https://ico.org.uk/

You have the right to access personal data held by me about you.  If you wish to view, correct or update any information I hold about you, please get in touch by email to info@christinemeldrum.com 

In certain circumstances you have the right to ask me to delete all the information I hold about you.  If you wish to do so, please get in touch by email to info@christinemeldrum.com 

Please note that I may be obliged to retain some information about you to allow me to fulfil my legal obligations.

​Please be aware that I am legally obliged to verify your identity using reasonable means before you can exercise your rights.​

My website

My website may, from time to time, contain links to and from the websites of third parties.

If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy notices and that I do not accept any responsibility or liability for these notices or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these notices before you submit any personal data to these websites or use these services.

Cookies

This website uses cookies to ensure it functions correctly and to improve your browsing experience.

Cookies are small text files stored on your device when you visit a website. Some cookies are essential for the website to work properly.

Embedded video content (for example from YouTube) may set cookies when you interact with the video player. Where possible, videos are embedded using YouTube’s privacy-enhanced mode, which limits tracking until you choose to play the video.

This website does not use advertising or marketing tracking cookies.

You can control or delete cookies through your browser settings at any time.

Changes to privacy notice

​Any changes I may make to my privacy notice in the future will be posted on my website and, where appropriate, notified to you when you next visit. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of my services.

Contact

​Questions, comments and requests regarding this privacy notice are welcomed and should be addressed by email to info@christinemeldrum.com